Acting with integrity

Promoting trust and transparency

A higher standard for corporate governance

Among our core values, our goal to "make mom proud" means we act with integrity, make ethical decisions, and use good judgment. In that spirit, Box is committed to the highest standards of corporate and data governance, compliance, and ethics.

Our Board of Directors

Our board brings a breadth of backgrounds and expertise — with a particular focus on SaaS and enterprise software and a powerful track record of maximizing stockholder value. We continue to add fresh perspectives to our board; since 2020, we’ve welcomed multiple new members that now constitute 50% of our board.


Board composition

Our board has eight highly qualified members, seven of whom are independent. Our commitment to diversity, equity, and inclusion (DEI) is reflected in the composition of our board of directors, where 38% are women and 38% are from underrepresented communities. Additionally, the Nominating and Corporate Governance Committee reviews our ESG strategy on an annual basis.

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Recent corporate governance enhancements

✓ Separation of Board Chair and CEO roles

✓ Robust duties and responsibilities for independent Board Chair role

✓ Women serving as Board Chair and as Chair of 3 board committees

✓ Half of the board has joined since 2020

✓ Elimination of all supermajority stockholder vote requirements in the Bylaws

✓ Elimination of all supermajority stockholder vote requirements in the Charter

✓ Majority voting standard in uncontested director elections with a director resignation policy

✓ Proxy access for stockholders

✓ Increased stock ownership and retention guidelines for directors, CEO, and other named executive officers

✓ Corporate Governance Guidelines reflect the board’s commitment to actively seeking highly qualified women and individuals from underrepresented communities to include in the initial pool from which director candidates are selected

✓ Average board tenure goal of 10 years or less for independent directors to encourage director refreshment

✓  Adopted a Compensation Recovery Policy to further our pay-for-performance philosophy


Ethical conduct, compliance, human rights, and labor

Open and honest conversation

Candid communication is the expectation, not the exception. We want all employees to feel comfortable approaching a manager or any member of the leadership team when our values aren't upheld. We also provide a confidential hotline for anonymous concerns.

Our code of conduct

Integrity starts with our Code of Business Conduct and Ethics and our compliance program. This includes risk assessment, policy and procedure development, training, auditing, monitoring, and investigations and remediation of potential compliance issues. The Code of Business Conduct and Ethics applies to everyone, and all employees must complete training and a compliance certification each year. We adhere to the U.K. Modern Slavery Act of 2015 and publish an annual statement on our efforts to combat modern slavery and human trafficking, available here.

Our commitments also extend to our vendors. Our Supplier Code of Conduct states our principles and expectations for engaging with suppliers and service providers.

As part of our commitment to foster an inclusive workplace, we were excited to participate in the Human Rights Campaign (HRC) Corporate Equality Index for the third year in a row. In this year’s extended survey, Box received a score of 95 out of 100. The HRC Equality Index is the national benchmarking tool on corporate policies, practices and benefits pertinent to LGBTQ+ identifying employees. In 2024, we’ll continue to focus on areas of opportunity identified in the benchmarking survey. We are proud to announce a new partnership with myGwork, the largest, global business community of LGBTQ+ professionals, graduates, and inclusive employers.

Customer security and data privacy

Securing sensitive information

With trust and transparency at the center of our multi-pronged approach, we build and maintain cloud-based security and privacy solutions for all of our customers. Our data governance practices include: 

  • Informing consumers about how we collect, use, share, disclose, retain, and protect personal information with privacy and cookie notices on our website and platform — in compliance with data protection principles and certifications;
  • Enabling consumers in any region to make data subject access requests;
  • Providing annual training on data protection, privacy, and security to all employees — along with periodic, targeted training as needed;
  • Maintaining comprehensive security and privacy certifications, with annual assessments by third-party auditors, independent third-party assessors, and/or internal teams to verify compliance. For more information, visit our Box Trust Center

AI at Box

We’ve formalized our dedication to transparent and ethical AI use through the Box AI Acceptable Use Policy & Guiding Principles. These principles provide a framework for the responsible use of AI within Box, serving to ensure transparency around how Box will use AI, while highlighting the need for responsible usage from customers and end-users. By adhering to these guidelines, we can all capitalize on the benefits of AI without compromising the integrity of proprietary data or operations.

Explore all of our commitments

Invest in people and communities

See how we empower our people with support, benefits, and resources.

Protect our planet

Learn about our earth-friendly operations and the difference cloud technology makes.

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